Best Western Mountainview Inn

Overall Space

• Multiple lighting sources to improve visibility
• Elevators (if applicable) have verbal announcements at each floor, and braille on the buttons

Emergency Plan

• Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
• System in place for guests to contact a staff member for help if required

Service Dogs

• Staff have been trained on guide and service dog policies
• Business has a dog relief area on site

High Speed Internet Service

• Business has high-speed internet service available for video application use

Overall Space

• Business has a visual warning (alarm) system
• Staff are trained to use alternative communication tools such as Apps or text messaging

Accessible Guest Rooms

• Rooms for guests using mobility devices
• Accessible route to accessible rooms
• Entry door is a minimum 815 mm wide
• Lowered "spyhole" in door
• Lever type handle on entrance door
• Lowered room controls (light switches, temperature controls)
• Lowered bed height (550-600 mm)

Parking

• Designated accessible parking near an accessible entrance that is specifically marked

Accessible Guest Room Bathroom

• Door is a minimum 815 mm wide
• Insulated pipes under sink vanity, where these pipes are exposed
• Lever style faucet controls
• Shower chair with backrest (fixed or portable) within reach of controls
• Bathtub with grab bars
• Bath bench or chair with backrest
• Raised toilet - 430-480 mm above floor with grab bars
• Grab bars at toilet

Entrance

• Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
• Entry route has a door that is at minimum 815 mm wide

Restroom in Public Area

• Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
• Designated gender-neutral/family restroom that can also accommodate a support person

Food Services

• Accessible path of travel and accessible style tables/booths

Restroom in Public Area

• Designated gender-neutral/family restroom that can also accommodate a support person

Overall Space

• Minimal visual clutter and obstacles, with clear central access throughout the space
• Nonslip floor surfaces with minimal reflection
• Steps and slope changes are clearly marked and lit, and have handrails
• Door handles have colour contrast with the body of the door; doors and frames have colour contrast with adjacent walls; any glass doors are marked to make them clearly visible
• Background noise is minimal, and alarms or auditory cues are on a low frequency

Signs & Navigation

• Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
• Signs are clear and concise, in large, plain font with good contrast between text and background
• Signs have minimal glare or reflection