BW Plus Fernie Mountain Lodge

Overall Space

• Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail

High Speed Internet Service

• Business has high-speed internet service available for video application use

Emergency Plan

• System in place for guests to contact a staff member for help if required

Accessible Guest Rooms

• Rooms for guests using mobility devices
• Entry door is a minimum 815 mm wide
• Lowered "spyhole" in door
• Lever type handle on entrance door
• Easy pull or push door (max 22 newtons or 2.24 kilograms-force)
• Lowered room controls (light switches, temperature controls)
• Space on both sides of bed for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
• Lowered hanging space in closet
• Additional guest rooms have visually or hard of hearing features

Parking

• Designated accessible parking near an accessible entrance that is specifically marked

Accessible Guest Room Bathroom

• Door is a minimum 815 mm wide
• Fixed maximum hot water temperature
• Roll-under sink minimum roll under height 684 mm
• Insulated pipes under sink vanity, where these pipes are exposed
• Lever style faucet controls
• No threshold roll-in shower
• Shower chair with backrest (fixed or portable) within reach of controls
• Handheld showerhead with lever controls
• Raised toilet - 430-480 mm above floor with grab bars
• Grab bars at toilet

Entrance

• Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
• Entry route has a door that is at minimum 815 mm wide
• One or more entry points are automated

Restroom in Public Area

• Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
• Designated gender-neutral/family restroom that can also accommodate a support person

Elevator

• Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)

Restroom in Public Area

• Designated gender-neutral/family restroom that can also accommodate a support person

Overall Space

• Minimal visual clutter and obstacles, with clear central access throughout the space

Signs & Navigation

• Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
• Signs are clear and concise, in large, plain font with good contrast between text and background
• Signs include both text and pictures to help indicate the use of different rooms
• Signs are well lit
• Signs have minimal glare or reflection