Casino of the Rockies

Overall Space

• Braille/large print signage for all publicly accessible areas
• Audible alarm and/or public service system
• Multiple lighting sources to improve visibility
• Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
• Staff are available to accompany guests through the venue as a guide, and to describe the sights
• Braille/large print restaurant menus, brochures and documents available

Emergency Plan

• Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
• Emergency plan includes staff trained to provide in-person assistance for people with cognitive disabilities
• System in place for guests to contact a staff member for help if required

Service Dogs

• Staff have been trained on guide and service dog policies
• Business has a dog relief area on site

High Speed Internet Service

• Business has high-speed internet service available for video application use

Overall Space

• Accommodation has closed captioning on TVs/video boards
• Business has a visual warning (alarm) system
• Staff available on request that can communicate using American Sign Language
• Staff are trained to use alternative communication tools such as Apps or text messaging

Parking

• Designated accessible parking near an accessible entrance that is specifically marked

Activities & Transportation

• Key activities are accessible to guests using mobility devices
• Information displays (if applicable) at a lower height
• Accessible spaces have clear views of the main activity (i.e. stage, viewing area)
• Pathways are hard packed surfaces with a maximum slope 5%

Entrance

• Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
• Entry route has a door that is at minimum 815 mm wide
• One or more entry points are automated

Lobby or Reception Area

• Lowered counter at the reception or ticket desk

Restroom in Public Area

• Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
• Designated gender-neutral/family restroom that can also accommodate a support person

Food Services

• Accessible path of travel and accessible style tables/booths

Elevator

• Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)

Overall Space

• Staff are available to accompany guests through the venue as a guide, and to describe the sights
• Surfaces, window coverings, and décor with minimal glare or reflection, as well as minimal use of bold patterns, shapes, or stripes
• Nonslip floor surfaces with minimal reflection
• Steps and slope changes are clearly marked and lit, and have handrails
• Door handles have colour contrast with the body of the door; doors and frames have colour contrast with adjacent walls; any glass doors are marked to make them clearly visible
• Background noise is minimal, and alarms or auditory cues are on a low frequency
• Fragrance-free areas
• Designated quiet spaces with comfortable seating for individuals feeling anxious or confused
• Specific times are available for quiet visits to support people requiring low stimuli

Restroom in Public Area

• Designated gender-neutral/family restroom that can also accommodate a support person

Signs & Navigation

• Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
• Signs are clear and concise, in large, plain font with good contrast between text and background
• Signs include both text and pictures to help indicate the use of different rooms
• Signs are well lit
• Signs have minimal glare or reflection

Food Services

• Menus use large, plain fonts and simple descriptions, with minimal visual stimuli