Endless Adventure

Overall Space

• Braille/large print signage for all publicly accessible areas
• Multiple lighting sources to improve visibility
• Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
• Staff are available to accompany guests through the venue as a guide, and to describe the sights

Emergency Plan

• Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
• Emergency plan includes staff trained to provide in-person assistance for people with cognitive disabilities

Service Dogs

• Staff have been trained on guide and service dog policies
• Business has a dog relief area on site

High Speed Internet Service

• Business has high-speed internet service available for video application use

Supporting Programs

• Business accepts Access2Card (www.access2card.ca) or permits a support person to accompany the customer at no cost or at a discount

Overall Space

• Staff are trained to use alternative communication tools such as Apps or text messaging

Parking

• Designated accessible parking near an accessible entrance that is specifically marked
• Space specifically marked with a van-accessible sign, at minimum 4.7 metres wide, large enough to accommodate a vehicle with a side lift/ramp

Activities & Transportation

• Key activities are accessible to guests using mobility devices
• Information displays (if applicable) at a lower height

Entrance

• Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
• Entry route has a door that is at minimum 815 mm wide

Restroom in Public Area

• Designated gender-neutral/family restroom that can also accommodate a support person

Overall Space

• Staff are available to accompany guests through the venue as a guide, and to describe the sights
• Steps and slope changes are clearly marked and lit, and have handrails
• Fragrance-free areas

Restroom in Public Area

• Designated gender-neutral/family restroom that can also accommodate a support person
• Entrance and exit are clearly identified on doors (including stalls and back of the main door)

Signs & Navigation

• Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
• Signs are clear and concise, in large, plain font with good contrast between text and background
• Signs include both text and pictures to help indicate the use of different rooms