Sutton Place Hotel

Overall Space

• Braille/large print signage for all publicly accessible areas
• Audible alarm and/or public service system

Emergency Plan

• Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements

Service Dogs

• Staff have been trained on guide and service dog policies
• Business has a dog relief area on site

Overall Space

• Business has a visual warning (alarm) system

Accessible Guest Rooms

• Rooms for guests using mobility devices
• Accessible route to accessible rooms
• Entry door is a minimum 815 mm wide
• Lever type handle on entrance door
• Lowered room controls (light switches, temperature controls)

Parking

• Designated accessible parking near an accessible entrance that is specifically marked

Accessible Guest Room Bathroom

• Door is a minimum 815 mm wide
• Lever style faucet controls
• Lowered mirror at sink vanity
• Fixed grab bars in shower
• Handheld showerhead with lever controls
• Bathtub with grab bars
• Raised toilet - 430-480 mm above floor with grab bars
• Grab bars at toilet

Entrance

• Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
• Entry route has a door that is at minimum 815 mm wide
• One or more entry points are automated

Food Services

• Accessible path of travel and accessible style tables/booths

Elevator

• Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)

Restroom in Public Area

• Designated gender-neutral/family restroom that can also accommodate a support person

Restroom in Public Area

• Designated gender-neutral/family restroom that can also accommodate a support person

Overall Space

• Neutral or muted colours that are calming and subdued
• Surfaces, window coverings, and décor with minimal glare or reflection, as well as minimal use of bold patterns, shapes, or stripes
• Subtle and/or natural lighting, no florescent or harsh lighting, and no dark shadows
• Minimal visual clutter and obstacles, with clear central access throughout the space
• Nonslip floor surfaces with minimal reflection
• Steps and slope changes are clearly marked and lit, and have handrails
• Door handles have colour contrast with the body of the door; doors and frames have colour contrast with adjacent walls; any glass doors are marked to make them clearly visible

Signs & Navigation

• Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
• Signs are clear and concise, in large, plain font with good contrast between text and background
• Signs are well lit
• Signs have minimal glare or reflection